UAE flag carrier airline, Emirates has listed travel updates for its limited passenger flight being operated to eight cities; with the aim of facilitating movement of UAE residents and visitors desiring to go back home.
The outbound flights, which can only be booked one-way will require travelers to stringently follow all health and safety guidelines by UAE authorities and that of the destination country.
The airline also mentioned that safety and wellbeing of its customers and crew will remain top priority. Emirates has listed the following details on its website to allow safety, ease of travel and planning:
- Bookings can be done via emirates.com or with a travel agent. Flights to Tunis and Algiers are not bookable online or the travel agent. If you are a citizen and would like to travel back home, please contact your embassy for more information.
Currently, destinations you can fly to include:
Frankfurt (April 25, 27, 29)
Jakarta (April 26)
Johannesburg (April 25)
Lagos (April 26)
London Heathrow (April 23, 24, 26, 28, 30),
Madrid (April 29)
Manila (April 24, 28, 30)
Tunis (April 30).
- Passengers can check the IATA information page to know their eligibility to travel.
- If you change your mind about travelling after you have booked these flights, you can’t change the destination and the ticket is non refundable.
- Cabin baggage will not be accepted on these flights. Items allowed will be limited to laptop, handbag, briefcase or baby items; any other items will have to be checked in.
- Online check-in is not available on these flights. However, the Emirates Airlines operational teams will pre-assign seats following social distancing rules.
- Emirates Lounges and Chauffeur-drive services are temporarily unavailable during this period.
- The flights will be operated from Dubai International airport Terminal 3. Passengers will need to arrive at check-in 3 hours ahead of departure to avoid any delays. They will also be required to bring their own face mask, hand gloves and abide by social distancing rules in addition to undergoing mandatory thermal screening procedures at the airport.
- Emirates will operate a modified inflight product and service offering on these flights. Onboard Wi-Fi is available for purchase only. Inflight retail as well as magazines and other print reading material will not be available, and while food and non-alcoholic beverages will continue to be offered on board, packaging, content and presentation will be modified to reduce contact during meal service and the risk of infection.
- All Emirates aircraft will go through enhanced cleaning and disinfection processes in Dubai, after each journey.
- COVID-19 flight and travel restrictions remain in place across many countries around the world. Emirates is closely monitoring the situation as it evolves, and hopes to resume services as soon as conditions allow. This includes receiving government approvals, the easing of travel restrictions, and commercial demand. Service resumption announcements will be made when Emirates is in a position to do so.
Updated on 23rd April 2020.